FAQs

Do you do auto repair?

Yes, that's the obvious answer when someone asks our service advisor’s or auto mechanics what we do, but that’s not the complete answer. Todd Holliday’s Central Automotive to be your source for auto repair needs in the Mid-South. To do that, we believe we have to be different because, in a big place like Memphis and the Mid-South, you need to stand out. Our family-operated business is special and unique, and we invite you to find out for yourself why we have built a solid reputation for high-integrity and honesty in our community with our customers.

When you bring your vehicle to Todd Holliday’s Central Automotive in Midtown Memphis, TN for service, whether it’s for something simple like an oil change or major engine repair, we perform a full 37-point digital inspection. After the inspection, we provide you with a full rundown on what we found for FREE and provide you with a prioritized list of the repairs and maintenance needed. That way you can work with our service advisor’s to create an auto repair plan tailored to your schedule, budget, and vehicle needs.

Call Central Automotive to schedule an appointment with our auto mechanics. We can also address many auto repair questions and concerns over the phone. Our address is 2189 Central Ave. Memphis, TN 38116. After you’ve dealt with the service advisor’s and auto mechanics at Central Automotive in Midtown Memphis, you’ll set a new standard for the places you visit, whether for auto repair or anything else. It’s important to treat people right, no matter what line of business you’re in, and we look forward to showing you what that means to us when you come in.

Why can't you fix my car on the weekend?

Our product is our technicians and our goal has always been to have the best technicians available. Mechanics of this caliber are in huge demand and can work anywhere they choose. One reason we have the best crew IN THE WORLD is that we offer them things that go beyond a good paycheck, health, vision, dental and life insurance, which includes giving them weekends off to spend with their families and friends.

Why should I go to Central Automotive instead of my new car dealer?

Our technicians are factory trained and know your car as well as the technicians at the new car dealer. We can perform the same or better level of service at a lower cost because we don’t have the massive expenses associated with a large dealership. We can always use dealer parts on your car, but unlike the dealer, we also have lower cost options like aftermarket or used parts. While your car is under warranty we can still perform your regular maintenance service (keeping your warranty intact.) We can give you personalized one-on-one service and never try to sell you unnecessary repairs.

Why should I go to Central Automotive instead of my fast oil change shop?

Oil change facilities can be quick and convenient and many of them are very competent. However, because they offer their services at a low rate, they frequently use employee’s with limited training and often have to make their profit by selling you additional services which aren’t necessary. We can do oil changes at a reasonable cost, while you wait in our comfortable customer lounge with no fear of a sales pitch and have the confidence that your work is being performed by one of the best technicians IN THE WORLD.

Why should I go to Central Automotive instead of another independent shop?

Here’s why:

  • We were the first in our area to offer digital inspections
  • We offer over 45 years of automotive shop experience
  • Complimentary shuttle service
  • Free Wi-Fi
  • Online appointment scheduling
  • State-of-the-art invoicing system you can actually comprehend
  • Our commitment to excellence in service quality is second to none. We employ top technicians, we use the very best equipment and we install the highest quality parts and fluids in your vehicles.
  • Did I mention we have the BEST TECHNICIANS IN THE WORLD?

Do you give free estimates?

Yes, we can give you an estimate for any repair you want to have performed. However, it is not always obvious what repair needs to be done and we must find the source of the problem by doing diagnostic tests, test drives, etc. that use valuable time and expensive equipment. Our technicians work for years to gain the experience necessary to accurately diagnose the complex systems on today’s vehicles and we often need to charge for this valuable information. We try to keep diagnostic charges, when necessary, as low as possible and can sometimes include them in the cost of the repair.

Are you expensive?

We are not the cheapest repair facility, but we are far from expensive. To keep the BEST TECHNICIANS IN THE WORLD we pay them well. However, we have an convenient location. We also save you money by NOT doing unnecessary repairs. On a regular basis we have customer come in with a long list of recommended services and after a thorough evaluation we find (a) many of them aren’t needed or can be safely postponed and/or (b) we can do those services for much less than their estimate.